Contact Us

The CreditNinja customer support team is here to help you whenever you need it. Call, email, or write us today! For immediate answers to our most commonly asked questions, please visit our Frequently Asked Questions page. 

Customer Service

Do you have questions about the application process, your account or loan? Customer service can help!

Phone: (855-NINJA-01)

Monday – Friday: 8 a.m. – 6 p.m. CT

Collections Department

Is your loan currently past due or have you missed a payment? Our collections team is here for you.

Phone: (855-646-5288)

Monday – Thursday: 8 a.m. – 6 p.m. CT

Friday: 8 a.m. – 1 p.m. CT

Call CreditNinja

Customer Support Number: 855-NINJA-01 or (855-646-5201)

Hours of Operation

Monday-Friday: 8 a.m. to 5 p.m. CT
Saturday-Sunday: Closed

Email CreditNinja

Customer Service Department:
Collections Department:
Consolidation Department:
Legal Department:

Write to CreditNinja

CreditNinja, Attn: Customer Service Group
27 North Wacker Drive, Suite 404
Chicago, Illinois 60606