Real Human Support
Reach out whenever you need us
The CreditNinja customer support team is here to help you whenever you need it. Call, email, or write us today! For immediate answers to our most commonly asked questions, please visit our Frequently Asked Questions page.
Customer Service
Do you have questions about the application process, your account or loan? Customer service can help!
Monday – Friday: 8 a.m. – 6 p.m. CT
Collections Department
Is your loan currently past due or have you missed a payment? Our collections team is here for you.
Monday – Friday: 8 a.m. – 6 p.m. CT
Hours of Operation
Monday-Friday: 8 a.m. to 5 p.m. CT
Saturday-Sunday: Closed
Email CreditNinja
Customer Service
Collections
Consolidation
Write to CreditNinja
CreditNinja, Attn:
Customer Service Group
27 North Wacker Drive, Suite 404
Chicago, Illinois 60606
Customer Stories
Real People, Real Results
See how CreditNinja has helped thousands get back on their feet.
“My credit wasn’t great but they still approved me. The customer service team was so helpful and patient with all my questions.”
Maria T.
Verified Customer
“No hidden fees, straightforward terms, and genuinely helpful staff. This is how lending should be done. Five stars!”
James R.
Verified Customer
“The application took me less than ten minutes and the funds hit my account the very next day. A total lifesaver.”
Sarah K.
Verified Customer
“I was nervous about applying online, but the process was secure and simple from start to finish.”
David M.
Verified Customer
“Clear communication every step of the way. I finally found a lender I can actually trust.”
Alicia P.
Verified Customer